Thanks for purchasing a phone from S.O.S Phone Repairs & Accessories.

All refurbished phones carry a 3-month warranty from date of purchase; this warranty is described in detail below:

  • 3 month warranty on the LCD screen for any manufacture faults
  • 1 month warranty on all small parts including but not limited to, main board, external buttons, charger ports, headphone jack and battery.
  • Refunds will only be issued for D.O.A Phones; we must be notified within 48hrs if you receive a D.O.A handset, if we’re not notified it will fall under the normal warranty procedure for repair. Refunds will not be issued for change of mind or if phone has signs of Physical Damage, Water Damage or altered software.
  • All warranty repairs must be sent back to S.O.S Phone Repairs & Accessories, the repair process can take up to 30 business days, it is the buyers responsibility to pay for registered return post.
  • Receipt of purchase must be provided to claim warranty
  • Physical Damage, Water Damage or altering the software will void warranty.

For any questions regarding warranty please contact us on: