Book A Repair

If you would like to book a phone repair, please complete the process outlined here.

Step 1 - Contact Us

To start a repair booking, we need a bit of information. Please complete this form or call us on 0497 994 872.

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I have read and agreed to the Terms & Conditions

Step 2 - Sending Your Device

Once we have confirmed your quote, please download, print and complete this PDF.

Please note, this form must be printed and accompany your device when you post it to us. 

Your device must be packaged carefully and sent with a tracking number.

Post your device and form to:

SOS Phone Repairs
PO BOX 6991
Coffs Harbour Plaza, NSW 2450

Step 3 - Payment

Once your repair has been completed, you will be contacted via your preferred contact method. It is at this point of time that we expect payment to be made in full.

Please note: we cannot return your device until we receive payment.

Step 4 - Device Delivery

Once we have received payment, we will post out your repaired device.

We primarily use Australia Post registered parcels, and as such we will be able to provide you with a tracking number for your parcel.